Frequently Asked Questions

Practical answers before beginning therapy.

If you are considering therapy or an assessment, these answers can help you understand the process, payment options, and how to get in touch.

Do you offer online therapy?

Yes. The practice offers both in-person and online therapy, depending on the client’s needs and practical arrangements.

Do you accept medical aid?

What happens in the first session?

Can children attend therapy?

Is trauma therapy paced gradually?

Which assessments are offered?

How do I book or enquire?

Do I need to have a mental illness to come to therapy?

How do I know if therapy is right for me?

What if I don’t know what to say?

Will you tell me what to do?

How long does therapy usually take?

Is everything I say confidential?

What psychological assessments do you offer?

Still have a question? Cindy can be contacted directly.

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A warm, trauma-informed counselling practice supporting children, adolescents, adults, couples, and families in Hartbeespoort and online.

A warm, trauma-informed counselling practice supporting children, adolescents, adults, couples, and families in Hartbeespoort and online.

© 2026 Cindy Baloyi Psychological Services. HPCSA-registered counselling practice.

© 2026 Cindy Baloyi Psychological Services. HPCSA-registered counselling practice.